Refund & Cancellation Policy

Clear terms for subscriptions, cancellations, and refunds.

Last updated: August 29, 2026

This policy describes how subscriptions to Tools4Books are billed, how you can cancel, and when refunds apply. It supplements our License Agreement.

1. Free Trial Code

There is no timed trial that turns into a paid subscription, and we do not ask for a payment method up front.

Instead, contact us for a trial code. The code lets you run a free Health Check on your books and work through what it finds using our issue resolution assistance and workflow tools — so you can see the platform against your own data before you decide anything.

Nothing converts automatically. You are charged only if you choose a paid plan and enter payment details yourself. Using a trial code never starts a subscription.

2. Billing

Paid subscriptions are billed monthly in advance and renew automatically until canceled. Prices are listed in US dollars on our Pricing page.

Firms invoiced under a separate written agreement are billed on the terms of that agreement, which govern where they differ from this policy.

3. Cancellation

  • You can cancel your subscription at any time from within the product, or by emailing support@tools4books.com.
  • Cancellation stops all future billing. No further charges are made after you cancel.
  • Your access continues through the end of the billing period you have already paid for, and ends when that period expires.

4. Refunds

30-day money-back guarantee on your first payment

If Tools4Books is not right for your firm, request a refund within 30 days of your first payment and we will refund it in full. There is no usage condition and no deduction for AI usage during that period — you get the whole payment back. Email support@tools4books.com and tell us you would like a refund. We do not require a reason.

The guarantee applies to the first payment on an account. It is not available on renewals, and it can be used once per customer.

After the first 30 days

  • Renewal charges are non-refundable once the billing period has begun, except as described below or as required by law. You can cancel at any time to prevent the next renewal — see Cancellation above.
  • Duplicate charges and billing errors are refunded in full — contact support@tools4books.com and we will correct them promptly.
  • If something has gone wrong with the service, contact us. We review refund requests in good faith and may issue full or partial refunds at our discretion.

5. Contact

Questions about billing, cancellation, or refunds:
Email: support@tools4books.com
Mail: Alpha Media Resources, Inc., 6318 Richmond Ave Unit 2101, Dallas, TX 75214